A mum says she was pretty shocked to find a dead goldfish in a package she received from Boohoo.
Nikki Goodwin, 34, had ordered a black pleather handbag as a present for her 15-year-old daughter, Tayla.
When Tayla unwrapped the gift on Wednesday, she claims she spotted a dead golfish inside.
Nikki, from London, said: ‘Tayla was pretty excited about getting a new bag, she’d been asking for one for school for a while so I let her order one using my card.
‘She came in from school and took the package upstairs then I just heard this scream. It was a really girly, dramatic scream. I was thinking “what now?”
‘She said “there’s a fish” and I was thinking that it was a prank and maybe one of the boys at school had put one in her schoolbag.
‘She sent me a picture from upstairs and it was in the packaging on her bed.
‘I went upstairs picked it up within the packaging and took some photos.
‘It was all fossil-like. It had gone all hard from decomposing. It had a hard coating on it and you could just about see its eye and mouth.
‘It was only a couple of inches long but it did stink when you got close to it.
‘I was thinking ‘how the hell did it get there?’ I thought it was someone in the packaging factory having a laugh.
Nikki messaged Boohoo on Facebook and was promised a full refund, along with a £20 voucher.
As traumatic as finding a dead fish may be, the incident hasn’t put Tayla off her bag, nor has it put Nikki off shopping through Boohoo.
Nikki said: ‘It just makes me wonder what might come in the next package.’
Boohoo has been contacted for comment.
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